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PRIVACY STATEMENT

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@backupbrace.com or mailing us at:

3GIS LLC dba BackUpBrace.com
0105 E Via Linda Suite 103-123
Scottsdale, AZ, 85255 - USA

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.


SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@backupbrace.com or by mail at
3GIS LLC dba BackUpBrace.com
10105 E Via Linda Suite 103-123
Scottsdale, AZ, 85255 - USA

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Based on 247 reviews
81%
(199)
10%
(24)
5%
(12)
4%
(9)
1%
(3)
Amazing!!!

The best back support for the duty belt. Immediately relieved the pressure. Excellent buy!

Thanks for sharing James, glad to hear it gave you great relief!

Overall super comfortable

I’ve had the back up brace for a few months now and I’ve got to stay it has been great! The quality is top notch and no problems with the actual brace itself. My on compliant is the Velcro on the belt keeps are already starting to wear from daily use. I suggest possibly making it with a snap or another type of locking mechanism. Also added more slits to slide the belt keepers into for the ability to place the belt keepers in different areas. Where the slit opens gets in the way of my belt loop on my pants and have to adjust my belt often to put the belt keeper in

Thank you for the review Robert!

WOW game changer for my lower back.

I’ve had struggle with lower back pain for some time. While working standing on my feet for hours at a time I would come home with lower back pain. Since I’ve ordered the Backup brace I’ve been working those long hours standing on feet and the backup brace has significantly reduced my lower back. If you are skeptical about getting a backup brace I encourage you to get one.

Great to hear Jon, and thanks for sharing the photo!

Good product had to alter mine

Bought the smooth leather.
Works great helps all day.
I had to have a shoemaker sew M/F velcro on both sides since my smooth leather duty belt has a inner velcro.
*Would suggest more options for velcro per unit and actual deminsion on sizes and belt mounting options and belt keeper holes should be bigger.

Hi Jones,

Thanks for the suggestions, we always love getting product feedback, and we try to make improvements wherever possible. Glad we still got a top rating from you, thank you!

Wrong item

Ordered velcro keepers, received snap keepers. Emailed back up brace about problem and never received a response back

Sorry to hear that! We don't always get it right, but we can always make it right. Please contact us through our website and we can resolve this issue for you.

M
BackUpBrace - Tough Nylon
Manuel Hernandez

BackUpBrace - Tough Nylon

Thanks for the rating Manuel!

Poor quality

The brace actually made my back hurt more than normal. The quality of the brace is poor, after one shift the basket weave finish began peeling away from the foam backing. The Velcro is reverse of what my Safariland inner and duty belt would require to attach it. I have a 35” waist and got the 34” and up size and it pushed against my holster as it was to long.

Sorry it did not work for you Matt! Did you contact us for your return/refund?

Great Product

Awesome merchant

Wow, thanks Kevin! You made our day :)

Back Relief

I bought the backup brace for my fiancé a few weeks ago, after weeks of him coming home from work complaining of back pain from his duty belt. From the first night he wore it complaints of his pain have stopped! Incredible product that he highly recommends.

Thanks for sharing Alexus, we're so glad it helped, and fast! And thanks for sharing the photo too.

M
BackUpBrace - Basket Weave
Matthew Jenatscheck
Great product. Been using religously

I've been using the Backup Brace for a little over a year now. Although it isn't the end all be all for back pain, I ave had 3 back surgeries in my life, so I know a thing or 2 about back pain. I will say that the brace definetly helps with posture, and in my case, I have an exterior vest carrier, so I can also keep all equipment off of my lower back and really get the full effects of the Backup Brace. It molds well to your body and belty and isn't painful or bulky. The belt keepers are a bit of a trick at first, but once you get it, you get it and won't be an issue in the future.

Thank you Matthew! Thank you for your review. It's great to hear that BackUpBrace can offer relief even after the unfortunate need for multiple back surgeries. Wishing you the best, and stay safe out there!

BackUpBrace is a back saver

I have had the BackUpBrace for many year's and love this product. Having two herniated disc in my lower back this product has been such a life saver for distribution of weight on my duty belt.

Hi Olix, thanks for taking the time to write your review. Herniated discs can be a career-ending condition, and we are very pleased to hear that the BackUpBrace has made a difference to your comfort and pain levels. Stay safe!

Disperses Weight of Duty Belt

I bought this for my husband and this is what he had to say: The BackUpBrace has been instrumental in relieving lower back pain especially while in the patrol car. This brace disperses the full weight of the duty belt and takes the pressure of the lower vertebrae. Since having it several co-workers have asked how I like it and I have nothing but praise for the brace, I have recommended the BackUpBrace to anyine who asks. The only con will depend on what you carry on your duty belt as it can make space very tight, I was able to get everything configured after spending some time adjusting items on the belt.

Thank you (and thank your husband for us, please) for the comments and your service. Stay safe!

Fantastic

Got this to help take some extra tension off my back. Works great. Barely notice it on but I certainly have much less back pain on duty and after my shift. You need this!

Hi J Ray, thanks for the feedback! Glad it's working great for you.

Worth every penny

Spreads the load of your duty belt across your back. Super comfortable. Not the best picture, but im not flexible enough to turn my body around and snap a photo with me wearing it.

Thanks for sharing the photo and your thoughts Dave - glad you did not injure yourself trying to take a photo of the brace in place! :)

Back Brace

Just started to use it, I'll know better in a week or so.

Alleviates pressure

One of the things that some of the reviews do not mention that I like about the brace is that it prevents things from sliding into your back as well as keeping things nice and snug on the sides. Should have started using this sooner.

Thanks for the feedback Jared, great looking setup!

Better back brace

I work as LEO and with every sam brown, I have a back brace. This people is very fasta in their shipping. I would recommend this seller any time.

Thanks Sara!

No more back pain

I wear a heavily front and side loaded belt that was causing back pain. Since receiving your product, I can honestly say that the back pain has gone away

Thank you Richard, for sharing your experience with the BackUpBrace. Stories like yours keep us motivated and happy! Stay safe.

Wasn't to sure about this product but thought I would give it a try, several of my coworkers have it and recommended it. This brace is probabily the best investment towards duty gear I have made. The product arrived in a timely fashion and fits perfectly. It weight on my lower back is almost nonexistent and the constricting feeling of the regular duty belt is more evenly distributed arou d the waist. The only problem is the belt keepers that come with the set are extremely tough to snap around the belt, I have Bianchi brand. I highly recommend.

Michael, we are honored that you took the time to write this review, and we are very happy to hear about your positive experience with the BackUpBrace. Thanks for sharing!

5 of of 5

Just purchased this item and it helped relieve lower back pain right away. I highly recommend it!

Awesome! Thanks for sharing Sean. We find that most of our customers experience relief after wearing it for some period, usually a week or two, while others find the relief to be instant. Glad you were one of the lucky ones that had instant relief! Stay safe.

Works Great

I had a back injury in November, I purchased the back up brace to wear on shift. It helps with pain thoughout the shift and minimizes how stiff my back is after work. I recommend if you have back problems or want to prevent back problems.

Sorry to hear about your injury Patrick, but we are very happy the BackUpBrace could help relieve your back pain after the fact.

Huge difference

This is a huge help with my lower back pain. I used to feel intense pain in the middle of my lower back but this helped spread out the pressure of my belt. I felt a difference immediately.

Thanks for sharing Ashley! If we can relieve your back pain then we have done our job!

I bought this for a fellow officer

I purchased this as a gift for a fellow officer who is on the bit of the smaller side and she told me she doesn’t feel any back pain anymore. I’m going to buy one for myself!

That's great to hear, thanks for share Mike!

Definitely recommend this product!!

This back up brace is a god send. I’ve been working in LEO for over 5 years and been having issues with my lower back. This product helps tremendously. I highly recommend this product.

That's great to hear, thanks Jerome. Wishing you a happy 2022!

An absolute life and career saver!

I have only worn the BackUp Brace for a short amount of time but that’s irrelevant compared to the difference this product has made for my back! I was skeptical of purchasing and actually put it off for many, many months but I am so glad I finally bought it!

Glad you finally decided to give it a try, and happy you got the result you were looking for. Happy 2022!