30-Day Risk Free Trial. Free Shipping.

Last update: 10 April 2020

Recommend or Return

We stand by our products. Our Recommend or Return policy means you can return any product you have purchased from us for a full refund of the purchase price if you are not happy enough to recommend that product to friends or colleagues. This is subject to the simple and straightforward terms set out below.

 

Returns

30 Day Money Back Guarantee BadgeThe point of our policy is to give you an opportunity to evaluate the product. The BackUpBrace will start assisting you from the minute you put it on, but we recommend continuous use for at least 14 days to realize the full benefit of our product. If after 14 days you are not happy enough with the BackUpBrace to recommend it to your friends and colleagues, you may return it for a full refund of the purchase price. Returns must be made within 30 days of your purchase date. If more than 30 days have gone by since your purchase, unfortunately we can’t offer you a refund. This policy also applies to all other products on our site - they all have a standard 30 day return policy. 

You may also exchange any product including the BackUpBrace within the return window for that product provided your original purchase is in as new condition. Please refer to the Warranty section with respect to defects in materials or workmanship.

NOTE:

  • If your BackUpBrace is not returned with both keepers, we will deduct $12.95 from your refund
  • You are responsible for your own return shipping costs

Warranty

3G International Supplies, LLC (3GIS) warrants the BackUpBrace back support product (excluding belt keepers) against defects in materials or workmanship for one year from the original ship date. During this period, 3GIS will repair or replace defective parts with new or reconditioned parts at 3GIS's option, without charge to the customer.

Shipping fees incurred from returns for under-warranty service in the first 30-days will be paid by 3GIS. All shipping fees both to and from 3GIS following this 30-day period must be paid by the customer. 

Any after-market additions or modifications will not be warranted. 

3GIS makes no other warranty, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or conformity to any representation or description, with respect to this product. 3GIS makes no warranty or representation, either express or implied, with respect to any other manufacturer’s product or documentation, its quality, performance, merchantability, fitness for a particular purpose, or conformity to any representation or description.

3GIS is not liable for any loss, cost, expense, inconvenience or damage that may result from use or inability to use the product. Under no circumstances shall 3GIS be liable for any loss, cost, expense, inconvenience or damage exceeding the purchase price of the product.

Refunds

Once your return is received and inspected, if you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 working days. Please note that, depending on your bank or credit card company, the credit may take an additional two weeks to appear on your side.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@backupbrace.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@backupbrace.com and send your item to the address listed at the bottom of this page. See the Warranty section for specific details.

Shipping

To return your product, you should mail your product to the address at the bottom of this page. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Based on 315 reviews
81%
(256)
14%
(44)
3%
(10)
2%
(5)
0%
(0)
Alleviates pressure

One of the things that some of the reviews do not mention that I like about the brace is that it prevents things from sliding into your back as well as keeping things nice and snug on the sides. Should have started using this sooner.

Thanks for the feedback Jared, great looking setup!

Better back brace

I work as LEO and with every sam brown, I have a back brace. This people is very fasta in their shipping. I would recommend this seller any time.

Thanks Sara!

No more back pain

I wear a heavily front and side loaded belt that was causing back pain. Since receiving your product, I can honestly say that the back pain has gone away

Thank you Richard, for sharing your experience with the BackUpBrace. Stories like yours keep us motivated and happy! Stay safe.

Wasn't to sure about this product but thought I would give it a try, several of my coworkers have it and recommended it. This brace is probabily the best investment towards duty gear I have made. The product arrived in a timely fashion and fits perfectly. It weight on my lower back is almost nonexistent and the constricting feeling of the regular duty belt is more evenly distributed arou d the waist. The only problem is the belt keepers that come with the set are extremely tough to snap around the belt, I have Bianchi brand. I highly recommend.

Michael, we are honored that you took the time to write this review, and we are very happy to hear about your positive experience with the BackUpBrace. Thanks for sharing!

5 of of 5

Just purchased this item and it helped relieve lower back pain right away. I highly recommend it!

Awesome! Thanks for sharing Sean. We find that most of our customers experience relief after wearing it for some period, usually a week or two, while others find the relief to be instant. Glad you were one of the lucky ones that had instant relief! Stay safe.

Works Great

I had a back injury in November, I purchased the back up brace to wear on shift. It helps with pain thoughout the shift and minimizes how stiff my back is after work. I recommend if you have back problems or want to prevent back problems.

Sorry to hear about your injury Patrick, but we are very happy the BackUpBrace could help relieve your back pain after the fact.

Huge difference

This is a huge help with my lower back pain. I used to feel intense pain in the middle of my lower back but this helped spread out the pressure of my belt. I felt a difference immediately.

Thanks for sharing Ashley! If we can relieve your back pain then we have done our job!

I bought this for a fellow officer

I purchased this as a gift for a fellow officer who is on the bit of the smaller side and she told me she doesn’t feel any back pain anymore. I’m going to buy one for myself!

That's great to hear, thanks for share Mike!

Definitely recommend this product!!

This back up brace is a god send. I’ve been working in LEO for over 5 years and been having issues with my lower back. This product helps tremendously. I highly recommend this product.

That's great to hear, thanks Jerome. Wishing you a happy 2022!

An absolute life and career saver!

I have only worn the BackUp Brace for a short amount of time but that’s irrelevant compared to the difference this product has made for my back! I was skeptical of purchasing and actually put it off for many, many months but I am so glad I finally bought it!

Glad you finally decided to give it a try, and happy you got the result you were looking for. Happy 2022!

Helped out

This Brace has made all the difference for me! I needed a new set of keepers due to my own scattered brain, bit was able to get some new ones on the quick!

Thanks Steven, we appreciate the review. Glad the brace is helping you out!

Great product!!

The back brace is easy to put on a gun belt and stays in place. It helps spread the load out without any hot spots.

Thanks for the review John, and we're glad you love it!

Great product

This brace has worked wonders for me and I’ve only had it for about 2 weeks. I was at a point where I could only stand about 1-2 hours with my belt on. Now a 10 hour shift is doable . Between the added support and the pressure distribution on my lower back it’s a real life saver. I won’t work without it in the future.

That's excellent news, thanks for the review Ryan. We've heard from so many that the brace actually allows longer shifts, and a longer career! Thank you for sharing.

My Experience

I was experiencing almost crippling sciatica. I purchased the backup brace because my duty belt was putting stress on the muscles in my hips. I love the backup brace! It released that pressure and has helped me on the road to recovery.

Yes, great news! So glad the product has helped. Thanks for the review Kyle!

Delivered Relief as Promised

Tried the leather brace for two weeks, duty belt felt so much easier to wear. Relief was so noticeable I bought another brace for my nylon rig.

That's awesome, thanks for sharing Eric!

Back relief.

This back brace has relieved so much pressure off my lower back. I am able to stand, while on major scenes for much longer than before without having to stretch. I am able to get in and out of my patrol vehicle without discomfort. This is a great product and I highly recommend it to anyone having lower back pain.

Glad it worked so well for you Eddie, and thank you for the review!

Helps if you have back pain

I purchased this product to see if it could help with back pain after being injured in a few rear end traffic collisions. It has helped because it distributes the weight of the gun belt over a wider surface. Our departments should make it part of our uniform issue. The keepers need to be a bit longer but the brace is worth buying. All you new police officers get this product it will save your back.

Thank you for your review!

RELIEF!

After a brief adjustment period. What a difference! Thanks BackUpBrace for make my day better and relieving my pain. You have an amazing product.

Thanks Jeff, you just made our day! We appreciate the feedback, and thank you for your service, especially on the heels of National Police Week. Stay safe!

Career saver

17 years on the job. Lower back pain started recently. Could not make it an entire shift wearing my duty belt. First day with
The backupbrace and pain went away. I’ve been wearing for a couple weeks now and I feel normal again. This will be a permanent part of the uniform

Hi Christopher,

It's happened several times now where our clients mention words like 'career saver' and it really makes us very proud here at BackUpBrace. Thank you for taking the time to write your review. Stay safe!

Definitely helped but...

The back brace definitely helped but I had more pain relief from suspenders and will be switching back.

Thanks for your honest review Jack.

C
BackUpBrace - Tough Nylon
Christopher David Cartwright
Awesome product!

As a cop who works in a city setting and has the unfortunate pleasure of running the radio non stop and the occasional foot post this brace has helped me tremendously! I am currently dealing with a lumbar herniation that has required several injections with a lot of pain. I have only been wearing this brace coupled with a Velcro inner belt a short time however the difference is night and day for me. Spreads the weight of my rig out and keeps my belt in place through out my tour. I can’t attest to the longevity of the brace yet and those of us in active departments know how quickly we wear out gear but I would absolutely buy again for the relief this has brought me. If you’re debating on purchasing this brace I would definitely recommend it! The only issue I found is, it’s a bit challenging to get the 2 rear keepers in looped onto my inner belt but I’ve found the Velcro inner with keepers on both sides of the brace are plenty secure for me.

Dear Christopher,

Thank you for the wonderful review. That, and the fact that our product has helped you in some small way, really made our day!

It is great. Supports my lower back like it should. I will get another one for my other duty belt.

It’s awesome!

Hi Dean,

That's awesome. Email us on info@backupbrace.com and we can get you a discount code for that second brace.

Regards,

Al

Awesome

I am extremely satisfied with the backup brace I do not have any back pains while wearing the backup brace during my 8 hour shifts. The backup brace is definitely worth the money and a great product investment that works very well!
Thank you,
S J

Wow, thanks for the great review! We really appreciate it. Stay safe out there.

Helps distribute duty belt weight

Our officers have reported the BACKUPBRACE helps distribute the weight on their duty belts and they experience less lower back pain.

Glad to hear the positive feedback from the field!

F
BackUpBrace - Tough Nylon
Faustino Barrera
Great Product

Definitely worth the money. I suffer from lower back pain and this back brace really does help.

Thanks for your review Faustino - we're so glad it's alleviating that back pain!